Empire Service Center recognizes the importance of respecting the privacy of our customers, applicants and website visitors. We want to assure you that Empire Service Center uses information gathered about you only for the limited purposes permitted by law. We collect nonpublic personal information about you from the following sources: information we receive from you on loan applications; information about your transactions with us or others; information we receive from consumer reporting agencies; and information we receive from any affiliated loan guarantee agency. We collect only the information we need relative to processing loan applications, administering loan accounts, providing services to customers, providing customers and website visitors with information about our services, news releases, and to fulfill any legal and regulatory requirements. We do not release or disclose any nonpublic personal information about you to anyone, except as permitted by law. Our web server automatically recognizes the Internet service providers of our website visitors. Additionally, we collect information about (i) websites from which our visitors connect to our site, (ii) the browsers visitors use, and (iii) the page(s) consumers access on our site. We compile and sort this information in order to develop group profiles of our website visitors, to assist with systems administration, and to resolve problems. We collect the electronic mail addresses of those who communicate with us via electronic mail, and information volunteered by the consumer, such as survey information and/or site registrations. We do not automatically collect any of this information from our website visitors.
Every Empire Service Center employee is personally responsible for maintaining consumer confidence in the company. We provide training designed to educate employees about the meaning and requirements of these privacy policies. We conduct internal audits of our compliance with the privacy policies. Employees who violate these policies or other company policies and practices are subject to disciplinary action, up to and including dismissal.
We expect the companies we select as our business partners and service providers to honor our privacy principles when they handle information about our customers. Your information is used to complete your auto loan application.
We use state-of-the-art technology to keep your personal information (including account information) as secure as possible. Empire Service Center is committed to preserving the privacy of our customers. We have described the manner in which we collect and use nonpublic personal information. In the event you have concerns, questions or comments about this policy, please contact us at the addresses or telephone number provided above.
Your personal information may be used by us to provide products and services to you such as: to obtain a license for your vehicle, to obtain a credit report if you are financing or leasing your vehicle, to obtain appropriate financing of your vehicle for you, to administer or follow-up on your existing lease or financing contract, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services we have to offer and which we think will be of interest to you.
Empire Service Center uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your session. Cookies are very temporary files that your Web browser places on your computer's hard drive. These cookies help our Web site to determine that the information you share with us is in fact secure. They also enable different pages within our application to verify that you are the same user from page to page.